Marine

How to work an application

The origination system carries a loan from the moment somebody applies to the moment it is booked and funded. Every indirect auto application lands here whatever dealer platform it came from, and it is worked from the same screens. For indirect auto this is now the one place the work lives.

The chapters below follow a file through its life, in order, on the real screens. Follow it once end to end, then come back to any chapter when you need it.

1. Application intake

   1. 1How a file reaches youWhere an application comes from, what runs before you ever see it, and why nothing is approving itself yet.3 steps · 4 min
   2. 2Where your work livesThe Queues tree, the default queue, the Indirect branch, its outcome, document and attention views, the counters, the four ways to find one file inside them, and opening it.20 steps · 14 min

2. Underwriting

   1. 3Inside one applicationThe header strip that follows the file, the Application page, the Decision Page and the rest of the left panel.5 steps · 5 min
   2. 4Reading the decision pageApplication Info, the duplicated applications behind it, the Borrower Profile and the deal structure.5 steps · 5 min
   3. 5Rules, exceptions and notesThe rules a file failed, the full two-pass rule run, waiving one, where the waiver is written down, adding a note of your own, and adverse actions.6 steps · 6 min
   4. 6Where the numbers come fromThe credit pull and what it costs, the employment behind the income, the debts the ratios are built from, and the vehicle valuation.9 steps · 9 min
   5. 7Recording the decisionThe status control and why some transitions are blocked, recording a decline, confirming it landed, telling the applicant, and the funding work an approval opens.5 steps · 5 min

3. Funding

   1. 8Tasks, documents and emailsEverything between an approval and a funded loan: the stipulations attached to a file, the documents that clear them, the emails the application sent, and how funding ends.17 steps · 21 min

4. After the decision

   1. 9What the file went throughThe record of every decision run against the application, and the automation log behind a single run.4 steps · 2 min